Wednesday, March 15, 2000 - AM Update
The morning sessions of @d:tech Latin America again prove that the
eMarketWorld events are among the best in the industry. A superstar panel
featuring executives from the major Latin American portals (StarMedia, Yupi,
El Sitio and UOL) got the morning off on the right foot, exploring the
issues that the major players in Latin America are facing.
However, the most impressive part of the morning was a presentation by
Joshua Novick, CEO of I-Network, on the planning and execution of online
campaigns in Latin America. Novick's entire lecture was fascinating, but two
of the points hit home throughout the Latin American region.
His first assertion was that online branding in Latin America has not been,
and may never be, as successful as it has been in the U.S. and, to a lesser
extent, in Europe. Novick insisted that branding cannot be done just online,
but must be a combination of offline and online efforts. He went on to say
that in most areas of Latin America, those where the Internet explosion is
growing the most, there are not enough avenues of offline branding
opportunities to make much of a difference. Those that are choosing to brand
solely online have run into problems with finding suitable Web sites that
are compatible to the message they are attempting to send. Novick says there
are just not enough quality, targeted sites in Latin America, but that is
quickly changing.
Novick stressed just how imperative the online media component has been in
Latin America. He pointed to research that suggests that close to 30 percent
of all advertising done on Latin American sites belong to online media -
much of that belonging to the major portals in the region. Those online
media outlets generally have two agendas: attract and register users.
Novick used Latin American portal and email provider UOL as his chief case
study. He said that UOL does extensive advertising in the region, not so
much to brand itself but to find users and to register them for all of UOL's
services. Novick said that almost 75 percent of Latin American users have
more than one email account, and UOL's free service makes up a great portion
of that percentage.
UOL has limited the frequency of how many times a potential consumer sees it
's advertising, believing that most users will not sign up for its services
after seeing an ad more than once or twice. Also, UOL manages its ROI by how
many email accounts are registered divided by the amount of advertising
dollars spent. This cost per registered user valuation has worked solidly
for the company and gives them the most accurate account of just how well
they have used their advertising monies.